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Police Warning Over Scammers Targeting Vulnerable Norfolk Residents

Norfolk Police have asked residents to warn elderly neighbours and relatives about scammers operating in the county, who have been persuading vulnerable people to withdraw large amounts of money.

In several cases, the suspect has phoned the victim claiming to be ‘Detective Sergeant John Carod’ or ‘Detective Sergeant John Witmore’, before claiming that he needed help with an investigation or that the victims credit card details had been stolen.

The victim is then asked to withdraw a large sum of cash or hand over jewellery and gold, which would be collected by taxi.

The most recent incident has happened in the Horsham St Faith area, but residents of Wymondham, Norwich, Gorleston, Winterton, Great Yarmouth and Potter Heigham have all been targeted over the past few months.

Detective Inspector Chris Burgess, of Norwich CID, said: "We’re urging members of the public, particularly the elderly who are primarily being targeted, to be vigilant to cold calls made on the telephone. 

"Genuine police officers or staff would never approach residents and ask for cash withdrawals to be made or for people to purchase items on their behalf. 

"I would ask people with vulnerable relatives, friends or neighbours to make sure they are aware of this type of scam.”

Advice from Norfolk Police:

  • Never give out personal information about your bank account to anybody over the phone.
  • If someone calls claiming to be a police officer, ask for their identification number and police force. Hang up and call 101 using a different phone. If you can’t use a different phone, wait at least five minutes before calling back. A genuine police officer will not mind waiting while you check.
  • Police and banks will never ask you to give out personal details such as account numbers or PIN numbers. 
  • If you have given out information which could compromise your bank account security in any way, call your bank to cancel your cards as soon as possible.
  • Never hand over money to someone at the door to be sent off elsewhere.
  • Anyone with concerns about such calls should contact Norfolk Police on the non-emergency number 101 or 999 if a crime is in progress. Alternatively, contact Action Fraud on 0300 123 2040.

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